A SIMPLE 4 STEP QUALITY CONTROL SYSTEM FOR CLEANING BUSINESS OWNERS

One of the clients I am coaching is growing her cleaning business. She recently asked me for direction on inspections and quality control. She needed to know how often to do inspections, how to standardize and perform them, and if she should report results to her...

SHOULD CLEANING COMPANY STAFF BE PAID BY THE HOUR OR BY THE JOB?

As a (24 years and counting) veteran in the commercial cleaning industry and a person who provides coaching and consulting services to cleaning business owners, I get asked this question pretty frequently. If you are a company owner seeking to improve your cleaning...

HOW DO CLEANING SERVICE COMPANY OWNERS PAY THEMSELVES?

You’ve been working hard to improve your cleaning service business. Congratulations! Now that your company has income coming in, here’s a question you may have: How do I (the business owner) get paid? Do I add myself on with the payroll company or do I just make a...

HOW TO CREATE A CLEANING BUSINESS EMPLOYEE HANDBOOK

A phrase I use frequently in talking about how to improve your cleaning service business is to “begin with the end in mind.” I got that phrase from a book by Stephen Covey called “The 7 Habits Of Highly Effective People.” It’s a great book, and if you haven’t read it...

USING LEVERAGE TO IMPROVE YOUR CLEANING SERVICE BUSINESS

Today I’d like to talk about leverage: what it is, why you need it and how to improve your cleaning service business with this powerful tool right away. First lets get clear on what leverage is. The Merriam-Webster dictionary defines leverage as “an inducing or...