WHAT MAKES A GOOD INTRODUCTION LETTER?

People frequently ask me about creating an “introduction” letter for their cleaning service business. “I have a compiled lists of contacts to whom I would like to send an introduction letter. What should my letter include and what should it avoid?” That’s an excellent...

HAVE YOU ACTUALLY EVER TALKED TO A CUSTOMER?

This week we have a “guest” blog post by well-known (copy) writer- Bob Bly. I think this advice is a good way for cleaning business owners to get more clients and here’s why: Many janitorial service providers don’t have a well thought out or clearly articulated...

HOW TO START A LOCAL CLEANING BUSINESS

Here’s a question from About.com: I am looking to start a local cleaning business; how do I go about doing that? Any comment will help! I am from Billings, Montana, this is my first business, and it is very low budget, also, I have no other job or references I could...

20 SIMPLE WAYS TO GET NEW CLIENTS FOR YOUR CLEANING BUSINESS (PART 2)

What They Are, Where to Get Them, and How to Begin the Process of Moving them into the “Customer” Position plus Keeping Them THERE! Get Cleaning Clients Remember that “cold prospects” are people that you are approaching (with very little information or encouragement)...

HOW TO SOLVE OR PREVENT CLEANING BUSINESS H.R. PROBLEMS

What is the best way to handle the problem of commercial cleaning equipment being damaged by employees? I understand normal wear and tear, but when a machine comes back with missing parts, bent and mangled I want to fire someone. Recently, I made an offending employee...

CONSTRUCTION CLEAN-UP TIMES

On a typical Post-Construction cleaning job, what do you feel is a reasonable timeline to perform and complete the cleanup? I’m sure you hate to hear “it depends” but that’s the best answer because there are so many variables to consider. Here are the major ones: 1....

THE IMPORTANCE OF A BUSINESS PLAN FOR YOUR CLEANING BUSINESS

Many cleaning business owners have the idea in their heads that writing a business plan is a long, difficult and tedious process that will take up valuable time they could be spending marketing and growing or working in their business. They either fear they don’t have...