Are you exhausted and overwhelmed from "doing it all", but just not sure
which problem (more clients, or better workers) to tackle first?
Have you been "stuck" at the same place in your business for some time,
and are finally ready to jump start your forward progress?
Do you need to do a better job with your marketing,
but don't know how to manage/prioritize on a small budget?
Either you started your company recently, or perhaps you've been at this awhile- but either way you never planned on staying "in the field" (cleaning) for as long as you have.
On one level, you KNOW it doesn't make economic sense for you to be doing the same work you're paying workers ($10-18 an hr.) to do, but you just can't seem to get things set up in a way that allows you to stay permanently out of the field.
So, the TRULY important work (like business development, marketing, sales, recruiting, hiring, training, managing, accounting, invoicing and quality control are all left sorely lacking.
And yet, even with the crazy hours and all the stress, you're STILL not making the money you deserve, or really enjoying the business owner lifestyle
AND, you're not getting any younger. What about vacations, savings and retirement? When are those things coming.....?
Has the thought of going back to "getting a job" crossed your mind? Do you sometimes consider just throwing in the towel?
Are you possibly worse off financially than when you first started your business and wondering if there's some CORE ingredient or strategy, that you missed somewhere along the way?
...of crazy abundance where you have a personal assistant/chef to help with groceries, errands, and housework.
You take 2-3 vacations each year that
Buy that new (or dream) car you've wanted. Remodel, re-furnish or trade up to a dream house, have free time for your family, hobbies and being involved in community projects and causes.
What about time for exercise,
A 12 module business course specifically designed by and for cleaning business owners to teach you the skills you need to grow more quickly, manage more effectively, improve your operating margins, & actually enjoy being a cleaning business owner again.
✓ Automate marketing and sales activities, so they create a predictable and consistent flow of new prospects and clients - that grow your business and your income.
✓ Focus on effective recruiting,
✓ Create lasting client relationships through well-structured quality control and customer service programs, that foster client retention,
✓ Gain control of the accounting and purchasing functions within your company so financial reports drive smart business decisions and you’re easily and predictably, able to increase revenue and profit streams.
✓ Employ systems in every area of your business so you have more free time, run your business (instead of it running you) and get back to what’s most important in your life.
Without a clear destination, any road looks like the right one. Define your core goals and the path to success.
Weaving your “BIG WHY” into marketing & human resources, means your company messages are compelling, effective, and authentic.
Make sure you meet regulatory requirements and create structured systems for effective recruiting, screening, interviewing, testing and hiring - of employees or contractors.
Use the top 15 marketing techniques to successfully get your business in front of large numbers of your ideal prospects. Learn when, and how to ask existing clients for referrals for maximum success.
Continue the personal development necessary for business success. Build habits that serve you, and utilize “The Three C’s” in way that maximizes value in your company.
Job descriptions, employee handbook and orientation practices. Get the on-boarding process done right so you set your new-hires (or contractors) up for success and longevity with your company. Systematize for consistent results, and later delegation.
Improve attraction methods to ensure
Develop a repeatable process that ensures the quality and consistency of all of your staff. Set and manage expectations & effectively use incentives/discipline, in a way that re-enforces your company’s values, and strengthens your team.
Here’s where you deliver residential & large commercial cleaning contracts. You’ll have all the components, templates, agreements and contracts you need - so you can edit and customize, and STOP competing on price alone.
Now that you’ve closed these new clients, you want to make sure you fulfill the promise you made during the selling process. Use periodic inspections & provide seamless service - through employee transitions, and changing work specs.
Turn your clients into “raving fans' that give you great testimonials, references, letters of recommendation, and referrals. Build the loyalty that keeps them with your company for decades.
Understand the basic ins and outs of your financial reports and how your decisions affect the bottom line. Run your business like a pro from a position of strength, knowledge and understanding. Make decisions based on sound accounting, and use this information to plan for your future, the sale of your business, whatever your eventual exit strategy.
Want to know more?
Take a sneak peek directly into the
Success Academy Dashboard
Not only that you'll get the full access to 12 amazing modules, but you are getting access to my Private Resource Library as well...
And that's just small part of my Private Resource Library...
Founded her award winning cleaning service company (A1 Janitorial) in Las Vegas, NV in 1993. Over the last 23 years she's built a well- known and highly respected
She founded Build My Cleaning Business in 2011 and has coached hundreds of cleaning business owners to faster success over the last 5 years.
"The road to success begins at the intersection of knowledge and implementation. Coaching is the fastest vehicle on that road."
Tanisha Pridgen - President TCE Cleaning
Mitchell Kwan - CB Owner
"Are you struggling in an area of your business? Not sure where to turn or who to trust? I highly recommend you visiting with Pamela Washington with Build My Cleaning
Through Pam’s remarkable guidance,
While I may still be small, I have transformed my cleaning business from a solo cleaner to hiring employees, to tripling residential accounts, and submitting my first humungous professional commercial proposal worth 70K. Pam has taught me exactly how to implement steps of growth through systems and processes. Thank you so much, Pamela Washington."
“Pam Washington is one of the brightest minds in the field of Janitorial Services and will take your marketing skills from a zero to a hero in her 8 week Marketing Training. I have been able to re-energize my marketing approach and my business is better for it. Thanks again Pam for giving my business the needed boost to the top. See you there soon."
“Pamela's unique approach to our business should inspire every person who owns a cleaning company to see themselves as professionals who deserve success, who deserve to own and run a business that provides time and money freedom, and who, by "thinking big", can provide service to clients who recognize value and pay accordingly and at the same time know the joy of providing opportunities for employment in their community.
Pamela's gift is sharing her proven and successful ideas, strategies, and tactics, and to inspire and encourage cleaning business owners to extraordinary performance. In fact, it sounds odd, but I wish all our competitors knew about Pam, the competition would be fierce, but we'd be playing on a much higher ground."
“I would like to share about my BIG success today! I got a contract with the 11,000
The Academy isn't a good fit for everyone. Check to see if it's right for you.........
This course is for you if you are:
This course is not for you if you:
Nope. The Success Academy, has floating enrollment, and a self-paced curriculum - which means you do the work in your own time, and according to your personal schedule. If you are going on vacation, have kids out of school, or a sudden batch of free time, you can speed up (or slow down) in your learning. Each module is expected to take about 30 days, but each person's progress will vary depending on how much foundational work they've already done and what else is going on in their business.
Remember the ad for Burger King, "Have It YOUR Way"? Well, we apply that to the Success Academy too! Make no mistake, there IS work involved- but you can do it daily, weekly, or monthly...... Its totally up to you. The main thing is - to recognize that it's much more than simply participating in a Face Book group, and chatting with other business owners. You'll need to be willing to do some reading, listen to the audio training, download the worksheets, and utilize the templates. You may want to customize some of the checklists, or other resources. The Academy is a HUGE time-saver in terms of growing your business, but it doesn't mean that you don't have to DO anything. It just means you have to do less, than if you were re-creating everything from scratch (including the wheel).
Yes, this coaching program is designed for anyone who is earning $10,000 or less per month in revenues. If your business is larger than this, there may still be some parts of it that will benefit you, but it's more likely that another one of my programs will be a better fit for you. If that's your case, you can contact me at pam@BuildMyCleaningBusiness to find out about the other, more advanced programs I offer (including private coaching). If you haven't yet started your business (meaning you don't have a name, license, insurance, clients) or any of the fundamentals that make it a business enterprise, this course doesn't offer any of those start up activities. So, it may be too advanced for where you are right now. If you want to enroll and get those things taken care asap, that might work, but please contact me at the address above to discuss.
Many entrepreneurs (including me) are "motion junkies", which means that we're sometimes more interested in taking action, and getting moving, than we are with executing a well thought-out, orderly process. Believe me, I know, how it feels to be chomping at the bit (OK, so we're not horses). Unfortunately, sometimes when we focus on the tactics and the activities, before we've established the foundation and laid the groundwork, it means that our results are very disappointing. On the other hand - sometimes an opportunity presents itself, and we need to jump right into the middle of the stream as opposed to wading in carefully. In those situations the combination of a group program (which provides a sound structure upon which to build our company's future) and some private calls is the perfect solution! It can provide the immediate resources we need to seize the opportunity, along with the structural support we'll need to cement our future success.
As I was describing in the previous answer, sometimes a short term solution is exactly what's needed. But it's also frequently a sign of underlying issues that will need to be resolved, in order for the short term solution to provide lasting results. Ideally, its recommended to do the modules in the order in which they are presented in the Academy. Because just like in school, you can't get an "A" in Advanced Neurosciences without an understanding of Basic Anatomy, first. So, I usually recommend that cleaning business owners do modules 1-3 before jumping ahead in the curriculum. If you choose the "one-time" payment option, you can request access to additional modules more quickly. Otherwise, reach out to me if you have a need for some out of order training and I'll see how I can help. For example: Last month I had a new student who got an opportunity to submit her first (and large) commercial cleaning proposal within a few weeks of enrolling in the Academy. Even though she was technically still working on Module One, she needed help with this opportunity. I'm happy to report that with my help, she closed the account (for about $2500 a month) and is enjoying a nice income boost in her business.
If you have any other questions, please don't hesitate to send us an email, and we'll get right back to you with an answer. You can reach TEAM BMCB at info@BuildMyCleaningGusiness.net
Oh, am I glad you asked that?! (smile) . The Success Academy Master Mind Group is a private FaceBook community, that I've created specifically for Academy members to ask questions of me (and other students in the group) about the content in the modules. I'm in the MM group 5 times a week at a minimum, so if you have any struggle or challenge with any aspect of the training, I'm there to help. It's very much a "Master-Mind" in the sense that it's purpose is: the coordination of knowledge and effort of two or more people, who work toward a definite purpose, in the spirit of harmony". If you've ever been a member of any other industry FaceBook groups (many of which are private, but are free, the difference you'll notice will be two-fold: 1. The other groups don't actually offer much (if any) expertise. They will likely be a "democratic" gathering of equals - without a person clearly in charge, whose role it is to dispense knowledge, information, training, or advice. 2. The other major thing to notice is that the conversations will likely be more unstructured and can veer into being 'rants', have a negative tone, and of course since people in those groups frequently don't introduce themselves, it's hard to gauge the validity of their "advice". This is not to say those groups aren't helpful, but more to point out how they differ from the Success Academy Master Mind Group. OK, I'll get off of my soapbox now. haha
The other groups don't actually offer much (if any) expertise. They will likely be a "democratic" gathering of equals - without a person clearly in charge whose role it is to dispense, knowledge, information, training, or advice. 2. The other major thing to notice is that the conversations will likely be more unstructured and can veer into being 'rants', have a negative tone, and of course since people in those groups frequently don't introduce themselves, it's hard to gauge the validity of their "advice". This is not to say those groups aren't helpful, but more to point out how they differ from the Success Academy Master Mind Group. Oops! I promise I really will get off of my soapbox, now!!!!! One more thing: If you see me posting occasionally in those groups, you'll notice that while I may offer some general information, I am very careful not to give away the kind of detailed help my Success Academy members are paying to receive. That wouldn't be fair to you, or to me. I honor the investment that you have made with me and in yourself.
Yes, I can help you with that. I ONLY coach cleaning business owners, so whether its residential, commercial , construction clean up, or some combination of the three, I've been doing this for over 22 years, and have a lot of experience to share with you. I've made a LOT of mistakes,so I'm hoping to save you some time (and trouble) LOL!
Is there such a thing as a "double yes"? If so, that's my answer here. See, I'm funny too! OK seriously.....yes when I first started doing coaching I only offered commercial and construction clean-up help. So, I have a strong background in this. You also get a "start" up shopping list to help you in case you're brand new to the commercial cleaning world and don't know what to buy, where to buy it, or how much to pay, etc.
As you probably already know, with IC-s you have very little control over what they do, or when/how they do it. So, you won't really need much help with "managing" them, like you do employees. But the modules where I teach you how to recruit, screen, interview, test and enter into a working agreement with them is almost identical for employees OR ICs. And, even with ICs, it's important to have some expectations & standards clearly agreed upon. This also helps you with quality control and customer service (which you still need) no matter how you classify your workers................... Unless of course they're extraterrestrials- in which case you have an entirely different set of problems!
As I mentioned in a previous answer, this first (12 month) level of the Ultimate Success Academy is ideally suited for cleaning service companies that are generating $10,000 or less in monthly revenues. So, somewhere between $120K-$150K, you'll start to need some more advanced solutions to prepare and manage your progress to the next level in your business. That's where the Profit Maximizer comes in. However, each cleaning business owner's needs are different. So depending on how long you've been in business, how much infrastructure you've already established, and what your goals are for your next business stages, we may need to either look at a more advanced program, or add some private coaching, or perhaps both, to help you reach your goals. If you're unsure about what's the best option for you, send me an email at Pam@BuildMyCleaningBusiness.net and lets talk about it.